Privacy Policy

1.Information We Collect

We may collect information that you voluntarily provide to us, including:

• Your name;
• Email address;
• Telephone number;
• Employer or company information, when relevant;
• Information submitted through website forms, questionnaires, service requests, or other communications;
• Information and documents you voluntarily provide regarding a workplace or HR-related matter;
• Information necessary to provide, administer, or communicate with you regarding a requested service; and
• Other information you choose to provide to us.

Our website and service providers may also automatically receive limited technical information necessary to operate, secure, and maintain the website, such as browser type, device information, IP address, access times, and similar technical data.

2.Information You Provide About Workplace Matters

Because Miles & Daniels Firm provides HR consulting, workplace education, and related services, clients may voluntarily provide information concerning workplace matters.

This information may relate to the client or to other individuals and may include information regarding employment, workplace conduct, disciplinary actions, performance matters, leave or accommodation matters, workplace investigations, complaints, terminations, or other employment-related circumstances.

When submitting information regarding a workplace matter, please provide only the information reasonably necessary for Miles & Daniels Firm to evaluate and respond to your request. Please avoid submitting unnecessary sensitive personal information about yourself or others.

When providing information about another individual, you are responsible for ensuring that you have an appropriate basis to provide that information and that your disclosure is consistent with any obligations applicable to you.

Please do not provide Social Security numbers, financial account credentials, complete payment-card information, personal account passwords, or other highly sensitive information unless Miles & Daniels Firm specifically requests information that is reasonably necessary for the service being provided.

3.How We Use Information

Miles & Daniels Firm may use information we collect to:

• Respond to inquiries and service requests;
• Provide purchased or requested services;
• Review information and documents submitted by clients;
• Communicate regarding appointments, services, payments, or client matters;
• Administer and improve our business operations and website;
• Maintain appropriate business and client records;
• Protect the security and integrity of our website, systems, and business;
• Prevent or address fraud, misuse, security issues, or prohibited activity;
• Enforce our Terms & Conditions and other applicable agreements; and
• Comply with applicable legal, regulatory, tax, accounting, or business requirements.

Miles & Daniels Firm does not use personal information for behavioral advertising or cross-site tracking.

4.Payment Information

Payments for certain Miles & Daniels Firm services may be processed through third-party payment processors, including Stripe.

When you submit payment information, your payment details are provided to the applicable payment processor and are handled in accordance with that provider's privacy and security practices. Miles & Daniels Firm does not intentionally collect or store complete payment-card numbers through its website.

We may receive and maintain limited transaction information necessary for our business records, such as your name, payment status, transaction amount, date, service purchased, and transaction or payment reference information.

5.Cookies and Website Technologies

Our website and the technology providers that support it may use cookies or similar technologies that are necessary for website functionality, security, payment processing, session management, or other essential operations.

Miles & Daniels Firm does not intentionally use advertising pixels, cross-site behavioral tracking technologies, or similar technologies to track visitors across unrelated websites for targeted advertising purposes.

Your browser may allow you to control or block certain cookies. Disabling essential cookies, however, may affect the functionality of portions of the website.

6.How Information May Be Shared

Miles & Daniels Firm does not sell personal information.

We may disclose or provide access to information when reasonably necessary to:

• Work with service providers that support our website, payment processing, communications, technology, recordkeeping, or other business operations;
• Provide or administer a service you have requested;
• Comply with applicable law, legal process, court order, regulatory requirement, or lawful governmental request;
• Protect the rights, property, security, or safety of Miles & Daniels Firm, our clients, or others;
• Investigate or address suspected fraud, misuse, security threats, or violations of our Terms & Conditions; or
• Complete a business transaction involving Miles & Daniels Firm, such as a merger, acquisition, restructuring, or transfer of business assets, subject to appropriate protections where applicable.

Service providers are permitted access to information only as appropriate for the functions they perform or as otherwise permitted by applicable law and their respective agreements and privacy practices.

7.Data Security

Miles & Daniels Firm takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic communication, data transmission, or storage system can be guaranteed to be completely secure. You should use reasonable care when transmitting information electronically and avoid sending information that is not necessary for the service you are requesting.

8.Data Retention

Miles & Daniels Firm retains personal information for as long as reasonably necessary to provide services, maintain appropriate business and client records, comply with legal, tax, accounting, insurance, or contractual requirements, resolve disputes, enforce agreements, and protect legitimate business interests.

Information that is no longer reasonably required may be deleted, destroyed, anonymized, or otherwise disposed of in accordance with our business practices and applicable requirements.

9.Third-Party Services and Links

Our website may use or provide access to third-party services, platforms, payment processors, or external websites.

These third parties operate independently and may collect or process information under their own privacy policies and terms. Miles & Daniels Firm does not control the privacy practices, security practices, content, or operations of independent third-party websites or services.

We encourage you to review the applicable privacy policies of third-party services you choose to use.

10.Your Choices and Privacy Requests

You may contact Miles & Daniels Firm if you would like to:

• Ask a question about how your personal information is handled;
• Request that we correct certain personal information;
• Request deletion of certain personal information; or
• Make another privacy-related request available to you under applicable law.

Certain information may need to be retained despite a request for deletion when reasonably necessary or legally permitted, including for business records, transaction records, contractual obligations, legal compliance, dispute resolution, fraud prevention, or the establishment, exercise, or defense of legal rights.

We may take reasonable steps to verify your identity before processing a privacy request.

11.Children's Online Privacy

The Children's Online Privacy Protection Act (“COPPA”) establishes requirements concerning the online collection of personal information from children under the age of 13.

Miles & Daniels Firm's website is not directed to children under the age of 13, and we do not knowingly solicit or collect personal information directly from children under 13 through our website.

If we become aware that personal information from a child under 13 has been collected in a manner inconsistent with applicable law, we may take appropriate steps to delete the information.

12.Age Requirement for Services

Miles & Daniels Firm's services are intended for individuals who are 18 years of age or older.

Individuals under the age of 18 are not eligible to independently purchase or engage Miles & Daniels Firm for services through our website.

13.Changes to This Privacy Policy

Miles & Daniels Firm may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable requirements.

When the Privacy Policy is updated, the revised version will be posted on this website with an updated effective date. Your continued use of the website following an update is subject to the Privacy Policy then in effect.

14.Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact Miles & Daniels Firm, LLC. at [email protected].

For questions regarding a specific service or client matter, please use the appropriate client communication channel provided by Miles & Daniels Firm.